Is Prime Video down?
Checking Prime Video right now…
- Cloudflare's global networkChecking…
- Your connectionChecking…
- User reports (last hour)Checking…
Having trouble with Prime Video? Let others know. It's anonymous.
Problem reports, last 24 hours
24h agonow
Response from Cloudflare's network, last 24 hours
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- Uptime (24h)
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- Last response time
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- Last HTTP status
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Prime Video not working? Try this
- Check the verdict above. If Prime Video is up for everyone but unreachable from your connection, the problem is on your side.
- Make sure your internet works: run a quick check and try another website.
- Restart the app or refresh the page, then sign out and back in.
- Switch between Wi-Fi and mobile data, and turn off any VPN or ad blocker.
- Lower the video quality, restart the TV or streaming stick, and sign out and back in. If only one title fails it's usually a licensing or regional issue, not an outage.
- Still failing? Follow our step-by-step internet fix guide.
Prime Video outage FAQ
Is Prime Video down right now?
This page checks Prime Video live from Cloudflare's network every few minutes and shows how many people reported problems in the last hour. The verdict at the top of the page is updated in real time.
Why is Prime Video not working for me?
If Prime Video is up for everyone else, the problem is likely your connection, DNS, a VPN or ad blocker, an outdated app, or a block by your network or country. Our reachability test on this page shows whether your device can reach primevideo.com at all.
How do I report a Prime Video outage?
Press "Report a problem" on this page. Reports are anonymous and help others see whether Prime Video is down for everyone or just them.